BizKipe Support

We can help with invoice and quotation tools, premium template orders, M-Pesa payment status and download access.

What to include in a support request

• Your order ID, if you placed an order.
• The email address used at checkout.
• A short description of the issue and when it happened.
• If relevant, the M-Pesa transaction receipt/reference and amount. Never send your M-Pesa PIN.

Common questions

My M-Pesa prompt did not appear

Confirm that the phone number is correct and can receive M-Pesa prompts. Do not submit repeated payments if you are unsure whether the first request succeeded; check the order status first.

I paid but cannot download

Keep your order ID and contact support. A payment may need reconciliation before the secure download is released.

Can I use the free document tool without paying?

Yes. The invoice and quotation builder is intended to be usable without purchasing the premium template pack.

Contact

Support email: majestichack84@gmail.com